For now, we use Bugzilla

I think we need a better bug tracking system than what Wiki can handle right now (see the length of BugReports)... The question is which one is a good one (I don't like BugZilla, for example), or should be build one of our own for bug tracking purposes. We could potentially use the WikiForms, for example, to build rather easily a system which would assign each bug its own WikiPage.

-- JanneJalkanen, 21-Jan-2004

Some ideas about pro and con, because I searched a bug tracking system some time ago. I don't want to recommend that one, because it's now commencial and has some disadvantages. I think a good start to his question is a list of neccessary features to get an ideas how to implement them.

Neccessary features for a bug tracker: (I name bugs as items in this list)

  • Creating items by anyone even anonymous user (with possibility to restrict this to authorized user)
  • Configure projects/products with applicable values to the attributes of an item (name, system, module, type, release, etc.)
  • Configure access permissions to items resp. projects (very good would by configure roles)
  • Adding attachments to items (with revisions)
  • Maintain items state with state transition and text description
  • Crossreference between items
  • Search for items by full text and/or attributes
  • Report item states / project state
  • Maintain user

Still more to add? (Of course)

I think it could be possible to add the missing features to jspwiki. At the end you will be much happier with that solution, than with another product.

Using sub pages and page metadata could lead to a nice solution. Missing stuff is configuration stuff.

Advantages doing it with the jspwiki:

  • User database must not be maintained in jspwiki and bug tracker.
  • jspwiki is using is own sub pages and metadata implemetation, which gives benefits to both sides.
  • Crossrefernce to bugs and attachments of bugs will be easy.
  • Items (bug reports) can be beautified with TextFormattingRules (nice feature).

Has anyone disadvantages in addition to implementation time and effort?

-- Guido, 22-Jan-2004

I like Debian Bug Tracking System (package debbugs).

-- Killer, 21-Jan-2004

I think that a wiki as bug tracker is perfectly doable, and would show a nice structured use of a wiki. Envision the following pages:

Envision a page: JSPWikiBugReporting that says:

!!The last reported bug is __{{  BugReport716 }}__
To report a bug: Edit this page, increment the number above and save 
this page.  Click on the resulting link above and make your report there.  

Use the text on the BugReportTemplate as a guideline for creating the report.

Using the QueryPlugin, you could (from any page you wanted) ask the wiki to:

  • List all high priority open bugs with a pending fix in version 2.2.
  • List all erronious bug reports (NotABug) ever submitted.
  • List all low priority open bugs reported in versions 2.0.x owned by Janne.
  • etc...

Wouldn't this be a functional means of using a WikiAsBugTracker?

--JohnV, 21-Jan-2004

Why not use a community license for JIRA, like SnipSnap does? See SnipSnap's roadmap for an example of its UI.

I would like to recommend Agility Bug Tracker, it's very flexible and easy to use.

-- Theosophe74, 21-Jan-2004

I would vote for JIRA, I believe they will host it for open source projects that are large enough (I'm sure JSPWiki would qualify). I personally feel that a bug tracking system should be more structured than what a wiki can offer. Maybe if JSPWiki had form entry like some other wiki systems...

One reason is that I don't really like the idea of having n number of wiki pages to track n number of defect reports, seems like a misuse of wiki page semantics.

-- KenLiu, 22-Jan-2004

I would recommend Scarab, it's very flexible and functional. The installation is easy, you only need Tomcat, MySQL or Postgresql an a little time to host your own server.

-- JoseMRus, 21-Jan-2004

I would also recommend Scarab, we use it here, and it is very good indeed. We also reviewed BugZilla and Support Works (commerical). -- KieronWilkinson 22-Jan-2004

Itracker is quite cool itracker link -- MarcGodin 28-Jan-2004

I like this Bug Tracker. Its a hosted model and has a free license for Open Source Projects.

I've just started a new project, and I created a separate Wiki for it.
I will put as much as I can in the wiki:
- in plain wiki: use cases, user stories, tests descriptions, screencopies, etc..
- in JSPWiki's blog: the project log
- in plain wiki: bug reports, and tracking..
For this reason, I'd like to see JSPWiki more capable in the light bug reporting/managing business.

Janne: you chose to push JSPWiki in the blog direction, even though there were standalone blog solution (blojsom, f.ex).
- I'm ready to bet that doing so, you improved JSPWiki in non-blog related area. You also made more useful (because more feature rich), while staying not bloated.
- I'm also ready to bet that inserting bug managing features would have the same positive effects: more useful (because more feature rich), while not bloated.

--AlainRavet, 21 Sept 2004

The new bug tracking system is now online. See SubmitBugReport for more information.

-- JanneJalkanen, 18-Nov-2004

I am kind of appalled that JSPWiki does not use a real bug tracking system like bugzilla. Doing bug tracking with a wiki is like implementing a wiki with bugzilla comments. You can do both, but it is not the best way to go.

There are several advantages of Bugzilla versus having bugs in a wiki:

  • there is a built-in workflow
  • bugs are at one place, regardless of their status
  • bugs have unique ids
  • bugs have a life-cycle
  • Bugzilla has lot of search options
  • email notifications
  • you can get statistics

OK, Bugzilla is ugly. But it is really useful.

--Jürgen Weber, 19-Jan-2006

This is a case of EatingOurOwnDogfood. I'm sure there are advantages to using other bug tracking systems (I'm personally quite fond of JIRA), but this is a great learning experience for wikis and forms.

-- JanneJalkanen

Well, if I'd work in a dog's food company, I still wouldn't eat dog food...

I think its wise to take the right tool for the right job.

Of course I find it right to enter wiki-able information for JSPWiki with itself, but bug tracking is a different thing.

How do I find "My bugs" with the JSPWiki bug tracking system?

How do I find "Today's bugs" or sort the bugs by date?

Have you looked at Scarab ?

By the way, the Scarab people don't eat their own dog food either. They might well have implemented their wiki with bug entries and bug entry comments, but rather they chose a real wiki:

Scarab's wiki

Jürgen --Jürgen Weber, 24-Feb-2006

By your logic I should've never written JSPWiki either, as there were better/more complete versions available when we started ;-). We'll get there. Sooner or later.

You can tag any bug using JürgenWeberBug, for example. Use your imagination...

-- JanneJalkanen

See other potential applications of JspWiki in Category Wiki Applications

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